The Institute for Operations Research and the Management Sciences (INFORMS) the largest society in the world for professionals in the field of operations research (O.R.), management science, and analytics is searching for a Certification Manager.
CAP (Certified Analytics Professional) is the premier global professional certification for analytics professionals. Now in its 3rd year of operation, CAPs are employed in 20 percent of the fortune 100. With its application for ANSI accreditation currently pending review, and the recent launch of the Associate CAP certification, CAP is poised for continued strong growth around the world.
The CAP Certification Manager will lead the development, management and implementation of the Certified Analytics Professional (CAP) Program. Working closely with the Analytics Certification Board (ACB), the Certification Manager will ensure the excellence of the Program. This is a leadership role with overall responsibility for promoting the mission and directing the growth of the Certification Program.
The Certification Manager recommends and participates in planning short and long term program policies and growth goals and certification office functions. Supports the work of the Analytics Certification Board and serves as the liaison between the certification program and other internal and external groups. Enforces program policies and rules and implements and executes program projects.
Works with the Director of Public Affairs and Marketing to develop and implement a cohesive marketing and communications program to promote CAP/aCAP awareness and growth and to prepare and manage the annual operating budget. Ensures program conforms to certification standards, especially those required for ANSI accreditation to the ISO/IEC Standard 17024.
SPECIFIC TASKS AND RESPONSIBILITIES
Actively participates in the continuing development of the analytics certification program as an advisor to the ACB.
Keeps the ACB, certification committee chairs, and INFORMS staff/volunteer leadership fully informed about the conditions and operation of the certification program and on all important factors influencing them.
Develops policies and procedures and determines goals and objectives for the certification program. Directs and manages the certification program including setting priorities for projects and assigning tasks to volunteers and/or other staff.
Contributes to and coordinates the development and implementation of the certification program marketing and communications plans.
Serves as the liaison between the certification program, INFORMS and other organizations with related interests. Represents INFORMS at meetings of other organizations with related interests and the general public. Assists with the certification module in the association management system.
Identifies and researches required consultants and testing agencies. Negotiates contracts as authorized by the Director or Executive Director. Manages all contractual agreements.
Provides staff support to meetings of the ACB, the ACB Executive Committee and ad hoc and standing committees of the ACB; prepares agenda for review by the Chair of the ACB, distributes agenda and other support documents prior to meeting, acts as secretary at the meeting, prepares meeting minutes for review by the ACB Chair, distributes minutes.
Provides managerial support for certification committees/working groups including functioning as secretary, parliamentarian, and project manager for the groups.
Manages the development of all certification program publications and reports, including regular program performance metrics.
Reviews certification organization policies and procedures annually to determine the need for revision. Makes recommendations to the ACB on suggested changes/amendments.
KNOWLEDGE AND REQUIRED SKILLS:
Knowledge of certification processes and standards of practice for certification programs
Basic understanding of basic psychometric principles.
Understanding of business principles and familiarity with marketing and communications.
Knowledge and skill in administration and management, including the ability to analyze complex issues/problems, set priorities, assign responsibility, coordinate the work of others and manage finances.
Must clearly and tactfully communicate with others and work as team player.
Strong organization skills, especially ability to organize data and documents.
Good oral and written communication and public speaking skills.
Good research skills.
Advanced proficiency in Microsoft Word, PowerPoint, Excel, and Outlook.
Good diplomatic and interpersonal skills.
Ability to handle issues of a confidential nature.
Ability to travel both domestically and internationally as needed to participate in national conferences and meetings.
Must have the ability to perform moderately strenuous activities including but not limited to sustained activities (continual bending, stooping etc.) and lifting and moving packages up to 25lbs.
EDUCATION AND WORK EXPERIENCE:
Minimum of a BA/BS degree require in an applicable area of specialty.
Experience in a nonprofit organization with budget and fiscal management responsibilities required.
Experience operating a certification program required.
Analytics/operations research background preferred, but not required.
The Institute for Operations Research and the Management Sciences (INFORMS) is an international scientific society dedicated to improving operational processes, decision-making, and management through the application of methods from science and mathematics. It is the largest society in the world for operations researchers, management scientists, and those working in related fields within engineering and the information, decision, mathematical, and social sciences.