Manager, Chapter Development

What you’ll bring to the role:

• Bachelors degree or equivalent, advanced degree, such as MBA preferred; CAE desirable
• 7-10 years progressively responsible management experience in a global business environment involving multiple markets and channels, including stakeholder engagement. Experience in nonprofit management a plus.
• Experience building and sustaining broad relationship/account management programs and learning culture
• Track record of deeply understanding organizational strategy and successful market development, including integration of market planning across enterprise and influencing desired outcomes
• Experience in a business to consumer (B to C) environment highly desirable.
• Strong leadership skills, including demonstrated ability working with customers, volunteer leaders and external organizations from diverse cultures and backgrounds with a track record of positive relationships with material outcomes
• Must be able to integrate and collaborate across the enterprise, advocating for the needs of the channel; demonstrate understanding of enterprise initiatives which have the biggest impact on chapters and work towards enabling those
• Takes responsibility for developing team and individuals; fosters creation of excellent experience for volunteer and member community
• Experience in creating and monitoring annual work plans and budgets and meeting agreed to targets.
• Excellent interpersonal and teamwork skills, including demonstrated team-based operational and strategic results, balancing between consistency and localization and communicating with one voice
• Effectively lead and work with others for results, in addition to the ability to work independently on a variety of sensitive, confidential and/or otherwise complex matters simultaneously
• Successfully process vague, abstract verbal and written information to establish program strategy, direction and implementation or action plans, with demonstrated analytical, problem solving and decision-making abilities
• Highly developed organization, planning and management skills with ability to think ahead and plan over a five (5) year horizon
• Experience in leading an organization through significant structural and cultural change/shifts, including demonstrated effectiveness of process outcomes
• Demonstrated ability to create and apply performance metrics.
• Positive track record of business results and proven ability to develop long-term relationships with key stakeholders and generate organization growth
• Strong verbal and written communication skills and finesse, including effective meeting facilitation, public speaking to small and large groups, as well as ability to give corporate and public presentations. Strong data collection and listening skills
• Integrity and high energy
• Moderate travel, including evenings, weekends and holidays. Knowledge, experience, and ability to periodically travel, domestically and internationally, including weekends and/or holidays. Must be available to travel 20-30%.

And we believe in supporting our employees, too.

 Join us and:

• You’ll get an excellent total package, not just great pay. The benefits for this role include 100% paid medical, dental, vision and prescription coverage, up to 20 days’ paid days off a year to start (plus 10 paid holidays) and a 401(k) retirement savings program that matches your contribution (up to 7% of salary).
• You’ll grow professionally. We’ll work with you to make the right development choices for your career. The skills you gain will help you to get the most out of your time with us, and make you more marketable in the future.
• You’ll make an impact from day one. We’ll put you on stimulating projects, with people from diverse working backgrounds (and cultures, if the project's global). And if you have a bright idea, we’ll help you to develop it.
• You’ll be part of a culture you can be proud of. We’re friendly and inclusive – it’s what makes us unique. So we’ll support and help you from the moment you join. And you'll do the same for us.

Want to grow, develop and thrive at PMI? Find out more and apply today.