As an integral member of the senior leadership team at The American Health Lawyers Association (AHLA), you will think holistically about how to best partner technology solutions with business needs, making strategic decisions about budgets, equipment, and workflows to integrate systems, staff, and vendors. You will identify and prioritize needs, define and measure metrics, and establish and manage projects and vendors.
Spanning across our technology (including our computer operating systems and software, membership database, customer relationship database, content management system, education learning system, financial systems, and phone system), you will connect resources across the organization to optimize the member experience while taking advantage of business technology solutions.
You will work closely with AHLA business owners to identify new system requirements, evaluate capabilities, oversee implementation, and correspond continuously with vendors to ensure accountability for smooth operating systems. Working with our managed service provider, including an experienced part-time CIO, you will develop short- and long-term solutions for a multitude of business challenges and provide training for staff.
AHLA addresses the issues facing members by providing resources to those who practice in law firms, government, in-house settings, and academia, and educates the entire spectrum of the health industry – physicians, hospitals and health systems, health maintenance organizations, health insurers, life sciences professionals, managed care companies, nursing facilities, home care providers, and consumers.
With such a wide range of complex and often confusing information regarding health law, everyone needs trustworthy information. AHLA serves as a public resource on health law issues, electing not to advocate for or against any particular policy proposals, producing the highest quality nonpartisan educational programs, products, and services concerning health law issues.
Responsibilities of the IT Business Partner
In coordination with leadership, you will develop and maintain a technology strategy and plan.
Ensure initiatives are well-managed, predictable, within budget, and tied to the strategic initiatives of the organization.
Develop and oversee processes to develop a comprehensive project plan for new projects and initiatives. The plan should include the design, development, and maintenance of the system.
Enable and lead continuous collaboration on functional and technical designs with various stakeholders.
Develop and manage a process to triage requests for business prioritization and ensure system configurations are optimized for business process implementation.
Drive general approach and execution of data cleansing efforts, in collaboration with staff and partners.
Collaborate with AHLA staff and partners to develop processes to manage applications to ensure they comply with AHLA policies (e.g., security and access).
Ensure that project schedules are maintained and shared with project teams.
Understand data requirements and reporting needs and ensure that these are fulfilled throughout programs.
Provide oversight and planning of enterprise-level system(s) to ensure they are regularly optimized to meet the strategic objectives of the organization.
Form critical relationships with vendors, consultants, and contracted services.
Advise leadership of project status when it affects operations from a resource, financial, and/or human resources perspective.
Ensure accuracy and adherence to AHLA policies and standards.
Identify emerging technology trends and practices that would benefit the organization.
Qualifications of the IT Business Partner
10-15 years of experience, preferably in an association or nonprofit.
3-5 years of relevant experience in project/product management.
Experience working with networks, enterprise-level applications (CRM, CMS, LMS, financial systems), data management, analytics, and business intelligence.
Experience with integrating platforms and services.
Detailed knowledge of security, sharing, profiles, and roles.
PMP or PgMP a plus.
Attributes of the IT Business Partner
Project manager. You allocate and optimize resources, assign responsibility, manage timelines, reduce risks, and get the project done.
Results driven. You smoothly manage through ambiguity and easily shift gears, reprioritize, and stay focused on outcomes. You consistently achieve results, even under tough circumstances.
Problem solver. You understand the big picture and easily recognize challenges before they occur. You make sense of complex and sometimes contradictory information to effectively solve problems.
Flexible. You easily reprioritize yet remain resolutely focused on long-term priorities. You like to have a variety of tasks and responsibilities in your work.
Collaborative. You work cooperatively, seeking to understand concerns and realistically manage expectations. You find common ground and build consensus for workable solutions. You know how to take a stand and disagree without being disagreeable.
Business minded. You leverage your knowledge to suggest relevant technology improvements for staff and members. You easily learn new systems, applications, and technologies.
Service oriented. You understand that your role is primarily to help your end users meet their business goals. You listen carefully to their needs and develop appropriate solutions to help them become more effective, more productive, and more capable – regardless of their technical sophistication.
What’s Attractive to the Right IT Business Partner Candidate?
Effective, efficient IT solutions is a strategic priority for AHLA, as technology enables us to achieve all our strategic goals.
This is a great opportunity for someone who is ready to learn. You will be supported by a virtual CIO who is highly experienced in association technology platforms across an array of organizations and will serve as your thinking partner and guide through challenges.
AHLA has strong, stable leadership and is financially healthy. Our CEO genuinely cares about the people who work here, what we are doing, and the positive impact we are having by being the go-to resource for our members.
You will join a passionate, committed team that cares about our work and has pride in what we do.
We offer an excellent compensation package including health, dental, and life insurance; long-term and short-term disability; retirement and 401(k); 10 paid holidays; vacation and sick leave; telework, and more.
To Apply for the IT Business Partner
Simply email your resume to Aileen Hedden at firstname.lastname@example.org with “AHLA – IT Business Partner #2019-2544 ASAE” as the subject of the email. Please include your resume as a Word or PDF attachment to the email and paste your cover letter in the body of your email.
Staffing Advisors has been engaged to find the right candidate and is committed to helping create a diverse work environment for our client. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law. This position may require pre-employment screening potentially including a criminal background check, verification of academic credentials, licenses, certifications, and/or verification of work history.