The Chapter Executive Director (“ED”) is responsible for implementing the chapter’s mission and goals, strategic planning, directing the daily activities, and overall administration of chapter operations. The ED must possess highly developed interpersonal communication and negotiation skills and a demonstrated capacity to build and maintain relationships with diverse communities, chapter volunteers and employees, organizations, government, media, and other interests.
Strategic Planning – The ED will guide and oversee the development of long- and short-term organization goals. Goals achieved by developing programs and strategies that responds to the needs to the chapter and its members.
Marketing, Public Relations and Communications - The ED is the principal spokesperson representing the chapter and its members. The ED is tasked in developing/overseeing programs and tools that 1) effectively communicates information to its constituents, 2) promotes a strong public awareness and understanding of the chapter and its mission, 3) provides oversight of the chapter magazine and 4) oversight of chapter website and social media.
Administrative/Operations – The ED will be responsible for the day to day efficiency of the office to include but not limited to managing vendors, staff, supplies and equipment that support the chapter’s mission. The ED will also maintain corporate records, as well as accurate member records.
Financials – The ED will be responsible for and oversees the financial administration, budgetary process, audit procedures and cash flow of the chapter.
Event Planning/Fundraising – The ED will provide event planning (approximately 22 events per year) and fundraising oversight for all efforts that support the chapter and its operations. Involving the board of directors, the ED will analyze fund development needs, capacity and research funding opportunities that support the chapter’s mission.
Membership Development – The ED will have oversight on the development and support of a membership program that focuses on value, recruitment and retention in-line with the chapter’s mission. Additionally, the ED will identify and implement ways to create a quality customer service experience for all members and volunteers.
Founded in 1973, Community Associations Institute and its 64 U.S. and international chapters provide information, education and resources to the homeowner leaders and professionals who govern and manage homeowners associations, condominium communities and cooperatives. CAI’s 43,000-plus members include community association board members, other homeowner leaders, community managers, association management firms and other professionals who support common-interest communities.
The San Diego chapter was founded in 1982, is currently composed of 9 directors, currently has 900 members and has an annual budget of $600,000. Our mission is to reach all members by promoting the understanding of responsible governance and operations through education, communication and professional ethics. More information can be found on our chapter website at www.cai-sd.org.
Excellent leadership skills.
Excellent organizational and planning skills.
Excellent financial management skills.
Passion and excitement to grow and promote chapter.
Ability to multi-task and possess strong project management skills.
Strong personnel management skills.
Strong communications skills.
Creative problem-solving skills.
Knowledge or familiarity of community associations is a plus.
Work Experience and Education Requirements:
4-year college degree preferred
CMP (Certified Meeting Planner) or CAE (Certified Association Executive) preferred.
Significant experience in working within a non-profit organization.
Demonstrated success in developing and working with a Board of Directors or other governing body.
Minimum five years of senior management leadership experience.
Advanced proficiency with Microsoft Office Suite Software (MS Word, PowerPoint, Excel, Outlook, Project and Adobe), websites and social media.
Proficient in relational database software
Experience in writing and producing print publications.
Physical and Work Requirements:
Applicant is required to drive his/ her own car and must maintain a good driving record. DMV printout and proof of auto insurance required.
Applicant may be called upon to lift, move or carry objects that weigh up to and include fifty pounds.
Ability to sit for long periods of time.
Applicant understands he/she must work inside, as well as outside, sometimes facing inclement weather conditions in the performance of his/her job duties.
Must have favorable drug and background screening results.
Applicant further acknowledges that his/her duties may be changed at the company discretion based upon the decision of the Board of Directors.
Understanding of the principles of policy governance
Knowledge of association management
The ED will report to the Chapter Board of Directors
The ED will supervise administrative or programmatic staff
About San Diego Chapter Community Associations Institute
CAI is an international membership organization dedicated to building better communities. With over 43,000 members, CAI has 64 chapters worldwide, including Canada, the Middle East and South Africa, and relationships with housing leaders in a number of other countries, including Australia and the United Kingdom. CAI provides information, education and resources to the homeowner volunteers who govern communities and the professionals who support them. CAI members include association board members and other homeowner leaders, community managers, association management firms and other professionals who provide products and services to associations.
We believe homeowner and condominium associations should strive to exceed the expectations of their residents. We work toward this goal by identifying and meeting the evolving needs of the professionals and volunteers who serve associations, by being a trusted forum for the collaborative exchange of knowledge and information, and by helping our members learn, achieve and excel. Our mission is to inspire professionalism, effective leadership and responsible citizenship—ideals reflected in associations that are preferred places to call home.